RTW lives in a side spreadsheet
When return-to-work dates are not on the case, everyone works from yesterday’s facts and the schedule drifts.
Solutions · Disability & RTW
Disability and return to work on the same file
Disability and return-to-work visibility belongs with billing and case work, not in a separate product fantasy. Keep RTW and MMI where the nurse already manages the claim.
Pain points
When RTW leaves the case, the schedule leaves with it
Best-practice disability tracking for case managers is not another portal. It is dates and status on the same record as tasks and documents.
MMI is asked for at the wrong moment
Maximum medical improvement questions arrive while the nurse is still hunting notes, restrictions, and the last employer update.
Billing and disability status disagree
If billable time and work status are separated, status updates and billing lines stop matching what actually happened.
A “disability product” that creates another silo
Teams do not need a fifth system. They need disability and RTW visibility on the file they already open for workers’ compensation work.
Work status
RTW and MMI where the nurse already works
The app supports work status, return-to-work dates, and maximum medical improvement on the case. That is the disability story MediCase can tell truthfully.
01Work status on the case
Work status lives on the same record as tasks and documents so the team is not working from a separate spreadsheet.
02Return-to-work dates
RTW dates sit beside the nurse’s work so follow-ups and schedule decisions stay connected to the claim.
03MMI tracking
Maximum medical improvement dates are tracked on the case file with the rest of the disability and recovery picture.
04Billing on the same clock
Billable time and work-status facts stay on one file so status updates and billing lines match what actually happened.
FAQ
Disability and RTW questions
Is disability a separate MediCase product?
No. Disability and return-to-work visibility belongs with the case and billing workflow. It is not a separate product and not the homepage eyebrow.
What dates can sit on the case?
Work status, return-to-work dates, and maximum medical improvement dates are supported on the case file.
Where should I read about billing queues?
See Billing & Time Tracking for Unbilled, Ready to Bill, rejection reasons, and resubmit.
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